We ship via UPS within the contiguous 48 states. We process most orders as we receive them and usually ship them the same day. Orders received and credit-approved by 4:30 p.m. local time ship the same day. Shipments are FOB our warehouse in Columbia, S.C.

Chipco offers drop shipping to your customers if you provide confirmation on company letterhead, which will then be kept on file at our corporate office. We also provide delivery service for our customers in South Carolina.

Chipco’s DOA Policy does not cover any physical damage that your product may incur in transit. If you receive a product that is damaged in transit, follow these instructions:

• Note any damages on the receipt.
• All damaged shipments received via UPS/RPS should be noted with the carrier.
• All damaged shipments received via truck and air carriers must be accepted with all damages clearly noted on the bill of lading. You must then place the claim with the carrier within 10 days of receipt.
• Damage claims are the responsibility of the consignee.
• The shipping cartons, packing and content should be retained in same condition as was received.

Contact our customer service department at (888) 332-4472 or (803) 786-8646 to find out more about our delivery service.